01. Strategy & Recruitment
Set up a recruitment campaign on META to select 50 to 55 ambassadors representing all the skin types supported by A-DERMA.
Our intervention
Introduction
How do you unite a community to talk about and engage the A-DERMA community?
A-DERMA wanted to enrich its presence and communication on social networks with authentic, engaging content.
The objective was to structure an ambassador program, oversee the production of UGC content and optimize the brand's impact with new audiences.
The A-DERMA team was born in 2019, and has been able to renew itself and adapt to the constant evolution of SoMe codes.
Set up a recruitment campaign on META to select 50 to 55 ambassadors representing all the skin types supported by A-DERMA.
Set up a WhatsApp group to support ambassadors on a daily basis, share information and manage challenges and competitions.
Distribution of a product box every two months with content creation guidelines (products, keywords, storytelling). Creation of video interviews to showcase ambassadors' experiences (filming, distance learning, etc.).
Relay UGC content to the brand's networks, generating optimized organic reach and authentic engagement.
In 2019, the interviews were conducted as a question-and-answer game, during filming, to relate the ambassador's experience without distorting what was said during testing.
Post-Covid, the team has reinvented itself. No more interviews: ambassadors are masters of their own content (UGC). The word is true, raw and direct, never modified or constrained by the brand.
The plus
Formats are evolving and the Team is having fun!
Focus on a key aspect: Community animation
One of the major challenges was to ensure constant engagement of the ambassadors and structure content production. Thanks to personalized follow-up via WhatsApp and precise briefs sent with each box, we created a strong, ongoing dynamic, enabling ambassadors to express themselves freely while guaranteeing brand consistency.
To meet the challenge:
A strong community manager!
The recruitment campaign is always a success, with over 1,500 participants responding to the call.
Each received 1 box every 2 months to help them discover the different products in the brand's flagship ranges.
Ensure a continuous presence with authentic publications created by ambassadors, reinforcing brand attachment.
Engaging videos at the heart of the strategy.
Enhance the spontaneity and creativity of female ambassadors with immersive formats supported by social algorithms.
Amplified organic reach
The impact of content produced by the A-DERMA Team thanks to natural, viral distribution within the respective communities of Team members.
& 10.1K comments: Authentic, powerful engagement.
Generate quality interactions through sincere UGC content actively relayed by ambassadors.